Question: How Does Harvey Norman Extended Warranty Work?

What does Harvey Norman warranty cover?

Harvey Norman Instead, the retailer has moved to a three-year or five-year “product care” plan, which entitles customers to a replacement with the latest model available.

But, the product care plan only covers minor faults (also covered by the ACL for “a reasonable period”) and normal wear and tear..

Does Harvey Norman give refunds?

Goods must be returned within a reasonable time. … If any goods cannot be easily returned to us or a Harvey Norman Store, due to their size, the fault or because they have been affixed or installed in your premises, please contact our Customer First Team and we will arrange an inspection to assess the goods.

What is Harvey Norman return policy?

We understand shopping online is a little different so we offer a no questions asked 14 day exchange policy – simply take the goods back in to your local store. Goods must be sealed / unopened, with packaging in original condition, and accompanied by a valid receipt.

Will extended warranty cover engine?

Extended warranties can cover: All major vehicle systems—If you purchase a bumper-to-bumper extended warranty, most parts of your vehicle are covered, including air conditioning. Powertrain—The engine, transmission, and other key parts of this system are covered.

What does extended warranty cover?

An extended warranty is actually an insurance policy on your vehicle, a safeguard against expensive, unforeseen repairs. It covers repairs for an agreed-upon period of time and miles. … An extended warranty can help make sure you don’t have to pay through the nose for unexpected repairs.

Does extended warranty cover accidental damage?

An accidental break down is covered by your extended warranty as long as it’s due to a covered part failing. If the damage is caused to your vehicle by something other than a covered mechanical breakdown, an extended warranty won’t cover it. That’s what insurance is meant to cover.

Does extended warranty cover wear and tear?

In your search for extended protection on your vehicle, you may have noticed that the majority of policies out there, such as Vehicle Service Contracts and extended warranties, explicitly state that their plans do not cover repairs based on wear and tear or general wear.

How does product care work?

If Your Product with Product Care has an Eligible Fault, You will be entitled to receive a replacement product that has similar specifications to Your Product, up to the Original Purchase Price. In the event that a suitable replacement cannot be found, Our claims team will find You a reasonable solution.

Can Harvey Norman reprint receipts?

What if I have lost my receipt? If You contact Your original store of purchase, they will be able to provide you a printed copy of Your receipt. If you cannot recall what your original store of purchase is, contact us on 1300 880 459 and We can help You.

Can you insist on a refund?

Introduction. Under consumer law, if a product or service breaks, is not fit for purpose or does not do what the seller or advertisement said it would do, you can ask for a repair, replacement or refund. … For products bought in a shop, you do not have a legal right to a refund because you change your mind.

Is Harvey Norman warranty transferable?

Your Plan as it applies to Your Product can be transferred to a new owner provided the advice from You or the new owner is given to Our customer service centre. Please provide a copy of the Original Documents to the new owner on Transfer.

What is covered under a basic car warranty?

The basic, bumper-to-bumper warranty covers virtually everything in the car-including air conditioning, the audio system, and electrical components. It’s typically capped at three years and 36,000 miles; luxury brands like Jaguar and BMW extend the warranty to four years or 50,000 miles.

How do I make a complaint to Harvey Norman?

If you wish to complain to Harvey Norman, call the complaints line on 1300 GO HARVEY (1300 464 278). There are full contact details and information about the complaint procedures on the Harvey Norman website.

Can I get a refund without a receipt?

Under the Consumer Rights Act as long as you return an item within 30 days of purchase you can do so without a receipt and still have the right to a full refund. If you don’t want to return or exchange the item then you can ask for it to be repaired.

Does Harvey Norman product care cover accidental damage?

Your Cover under Accidental Damage andYour Harvey Norman Product Care Plan will end if Your Product is replaced by Us with a Replacement Item. Your Cover under Accidental Damage will also end if We repair Your Product twice under Accidental Damage. … Accidental Damage Cover is for hardware only.

Does Harvey Norman have a price guarantee?

Harvey Norman will price match any genuine competitor’s advertised price. This guarantee is valid for identical items advertised 7 days prior and 7 days after your purchase with them and must include all delivery and installation costs to be eligible for the price match.

Can I return my sofa to Harvey’s?

We shall process refunds due to you as soon as possible, and in any case, within 14 days of the day we confirmed to you that you were entitled to a refund. We will refund the price of the Goods in full, any applicable delivery charges and not charge you any collection charge for collecting the Goods from you.

How many miles does an extended warranty cover?

A large portion of cars on the road today that need repairs have passed the 100,000-mile mark. An extended warranty is like an insurance policy for your car. Many original manufacturers’ warranties for new vehicles are limited to three to five years and only cover a vehicle up to 36,000 miles or 60,000 miles.